Phone Support in Cloud Website Hosting
In case you decide to purchase one of our Linux cloud website hosting packages, you can speak with our customer support crew over the telephone for 14 hours a day. We can assist you in choosing the proper package for your websites as we believe that it is better to discuss these matters with a live person. If you already own an account, we will assist you with any sales/billing questions as well as general issues, even with some technical situations which don't require too much time or escalation to an administrator because it is more appropriate to open a support ticket for time-consuming troubles in order to have the correspondence in one place. We have phone numbers in the United States, Great Britain and Australia, so you're able to call the one you prefer and talk to our representatives.
Phone Support in Semi-dedicated Hosting
When you need additional info regarding the Linux semi-dedicated hosting packages that we supply, you will be able to call some of the three support phone lines we have across the globe - in the United States of America, the United Kingdom and Australia. Thus, you can check in advance if our services are appropriate for your websites. If you're already our client and you have a semi-dedicated account, you'll be able to reach us on the phone for 14 hours daily about any kind of billing or common issues. For entirely technical troubles you are able to use our ticketing system so as to get in touch with our tech support because sometroubles just need extra time to be resolved, but we will help you over the phone with a lot of minor technical problems as well, saving you the time and efforts.