Live Chat Support in Cloud Website Hosting
As we consider the fact that a number of problems can be resolved if you chat with a live person, we provide a live chat service for all our potential and active clients. The chat is accessible every day and our customer care representatives can assist you with a variety of questions and problems. If you aren't our customer yet, you're able to find out more about our cloud website hosting packages and the hosting environment in general in order to be certain that your sites will function efficiently on our servers. In case you already have an account and you've got some questions or you encounter any kind of issues with some of our solutions, you will be able to join us on the live chat and we will provide you with the needed details or assist you to troubleshoot the problem. You will have to open a trouble ticket for some troubles that require longer time or the help of a sysadmin, but for a number of basic issues you can get help right away.
Live Chat Support in Semi-dedicated Hosting
We provide live chat support that is accessible to all our potential and present customers. If you're looking for a new website hosting account, you're able to chat in real time to one of our representatives and receive more details about our Linux semi-dedicated hosting packages in order to select the best plan for your websites. If you already have an account with us, we can assist you timely with billing, general and 1st level techissues. Although in certain cases you will have to open a ticket since there're issues that cannot be resolved on the live chat, we will be able to help you with numerous common jobs, such as setting up an e-mail account in an email client or redirecting one domain name to another one. In this way, you will enjoy timely assistance and you'll save time and effort.